Using the platform

Location Settings

• Limit bandwidth and session times
• Enabling the content filter
• Add location subusers
• Location default language
• Whitelisting and blacklisting devices

Location dashboard

Detailed walkthroughs of the location dashboard.

• SSID QR code
• Location dashboard overview
• Location contacts overview
• Location reports overview
• Location timeline overview
• Location devices overview
• Location automations overview
• Location settings overview

Opt-in consent and GDPR

Learn about consent, opting in, and the European UK GDPR.

• GDPR overview
• About compliance and consent
• GDPR and MyWiFi
• Opt-in form
• Guest data profile

Device Setup Guides

Have your device handy? These articles will help you get it set up with MyWiFi.

• UniFi Cloud Controller Integration - Version 6.2+
• Fortinet (Fortigate)
• UniFi Cloud Hosting With HostiFi
• Extreme Networks Cloud Integration
• Cisco Enterprise Wireless LAN Controller Integration
• Ruckus ZoneDirector integration
• Cloud controller overview video
• How to set up gateway installations
• AdTran Bluesocket vWLAN integration
• Aruba Networks cloud integration
• White label radius servers
• Aruba Instant On integration
• Supported session controls for devices
• Cradlepoint NetCloud integration
• Supported 3G/4G modems
• MikroTik integration
• OpenWRT-compatible devices
• Ubiquiti UniFi cloud controller integration
• Cambium Networks (Xirrus ASOS) integration

Datto

Here you will find everything related to the integration of Datto Networking and legacy Open Mesh CloudTrax devices with the MyWiFi portal.

• Datto Network Manager integration
• Datto management, monitoring and troubleshooting
• Open Mesh CloudTrax presence analytics integration

Login App

Everything you need to know about login apps: what they are, how to create them, and why you need them.

• Login Options
• Custom Fields for Email Login
• Connect with OAuth
• Email login
• Twilio SMS Login App
• Free WiFi login
• Passcode login v2
• Paid WiFi login

White Label Guest Hotspots

Everything you need to know about our white label guest hotspots: the SH50 and SH100.

• Connecting the MyWiFi SH50 hotspot

Cisco Meraki

Here you will find everything related to the integration of Cisco Meraki devices with the MyWiFi platform.

• Cisco Meraki Cloud integration (automatic setup)
• Cisco Meraki presence analytics integration
• Cisco Meraki Cloud integration (manual setup)

Redirect

Everything you need to know about redirecting your guests after they connect to WiFi.

• App store redirect
• Messenger redirect
• WhatsApp redirect

Firmware

Everything you need to know about firmware: What it is, why you need it, and how to use it.

• Firmware Installation for GLI GL-AR150 Devices
• Install Teltonika RUT900 firmware
• How to install Linksys WRT160NL firmware
• Firmware-compatible devices
• Firmware overview
• Install TP-Link firmware
• Automatic Firmware Updates
• Install Nexx WT-3020F (Mini Device) firmware
• Manual firmware upgrade and recovery

Clients

Detailed walkthroughs of the clients section of the dashboard.

• Clients step-by-step
• Add clients
• Client locations
• Client campaigns
• Client apps
• Client scheduled reports
• Edit clients
• Delete a client

Locations

Detailed walkthroughs of the locations section of the dashboard.

• Locations step-by-step
• Add a location
• Delete a location

Devices

Detailed walkthroughs of the devices section of the dashboard.

• Finding your device's MAC address
• Devices step-by-step
• Supported devices and compatibility
• Add devices
• Edit devices
• Assign a device to a location
• Delete or disable devices
• View device status

Campaigns

Detailed walkthroughs of the campaigns section of the dashboard.

• Create a campaign from a Facebook Page
• Campaigns step-by-step
• Create a campaign
• Create a campaign from a website
• Create a campaign from blank
• Edit a campaign
• Edit campaign SSID
• Branding your campaign
• Create a thank you page
• Add custom HTML code to your campaign
• Add a redirect
• Display campaign ads
• Advanced campaign settings
• Create a multi-language campaign
• Add custom terms and conditions
• Add a weather widget to your campaign
• Add tracking code
• Duplicate a campaign
• Assign a campaign to a location
• View and share campaign previews
• Delete a campaign

Contacts

Detailed walkthroughs of the contacts section of the dashboard.

• Contact lists
• Real-time broadcasts
• Block user
• Log off a connected user
• Export guest personal data

Analytics

Detailed walkthroughs of the analytics section of the dashboard.

• Global analytics dashboard overview
• Create custom analytics report
• Exporting guest data
• Presence analytics

Automation

Detailed walkthroughs of the automation section of the dashboard.

• Automation step-by-step
• Edit an automation
• Test your automation
• View automation reports
• Disable an automation
• Delete an automation
• Email opt-out

Subusers

Detailed walkthroughs on everything you can do with subusers.

• Add a subuser
• Edit subusers
• Creating subusers via API
• Remove client subusers

Apps

Detailed walkthroughs of the apps section of the dashboard.

• Apps step-by-step
• Supported apps

Sales CRM

Detailed walkthroughs of the sales CRM section of the dashboard.

• Sales CRM step-by-step
• Sales CRM preview tool
• Sales CRM lead list
• Sales CRM webhooks
• Sales CRM client onboarding widget
• Live preview: Client onboarding widget
• Sales CRM iFrame code
• Sales CRM labels

Ads Manager

Detailed walkthroughs of the ads manager section of the dashboard.

• Ads step-by-step
• Dynamic ad embeds
• Ad zones
• Ad campaigns
• Ad reports
• Delete an ad